The privacy and security of personal data collected from you – our guests, clients, members, visitors and suppliers – are important to Acacia Hotel. The officers and employees of Acacia Hotel adhere to the principles of Data Privacy Act (RA 10173) and comply with the best data privacy practices sanctioned in its Implementing Rules and Regulations and Memorandum Circulars issued by the National Privacy Commission.
Collection of Personal Data
In the ordinary course of business, Acacia Hotel may collect your personal data such as your name, phone number, gender, marital status, age, health, or education and other personal information.
Use of Personal Data
We use this data to facilitate our transaction, provide with you personalized customer service experience, and most especially, to be more efficient in providing you with the best hotel services.
Non-Disclosure of Personal Data
Acacia Hotel will not disclose your personal information without your consent or in any circumstance not authorized by law or any valid order of court or government agencies.
Security of Personal Data
Acacia Hotel applies strict security measures and modern technologies to make sure your personal data are kept confidential and secured with us. Our employees are trained to handle your personal data with utmost confidentiality and we have internal control in place to avoid security breach or violation.
In visiting our website, cookies are utilized. Cookies are small files that our site transfers to your computer or smart phones through your web browser that enables the site’s system to recognize or remember certain information.
The information gathered is used for statistical and analytical purposes. We may also use your browsing behavior to develop promotional offers, products, and services that we feel are beneficial to you.
Cookies help is provide you with a better service by enabling us to understand your preferences based on previous or current website activity. However, a cookie gives us no access to your computer or any information about you other than the data you choose to share with us.
You can choose to access or decline cookies. Most web browsers automatically accept cookies. You can modify your browser setting to decline cookies, if you prefer, but this may prevent you from taking full advantage of our website.
Data Privacy Rights
You may inquire or request for information regarding any matter relating to the processing of your personal data including the data privacy and security policies implemented by Acacia Hotel to ensure the protection of your personal data.
You may also request for an updating, rectification or amendment of your personal data or file complaint in case of any breach or violation of your privacy.
You may send your inquiry or request to the following:
Letter: Office of the Data Privacy Officer
Acacia Hotel Manila
No. 5400 East Asia Drive corner Commerce Avenue, Filinvest Corporate City
Alabang, Muntinlupa City 1781
Call: 632 8 720 2000 loc. 1103